Privacy policy
1. Introduction
Pen Polyglot ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.penpolyglot.com .
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, shipping address, phone number, payment details.
- Device Information: IP address, browser type, operating system.
- Usage Data: Pages viewed, time spent on site, referral URLs.
3. How We Use Your Information
We use collected information to:
- Process and fulfill your orders for pencils, markers, erasable pens, and gel pens
- Provide customer support
- Improve our website and product offerings
- Send promotional communications (with your consent)
- Comply with legal obligations
4. Data Sharing
We may share information with:
- Payment processors to complete transactions
- Shipping carriers to deliver products
- Legal authorities when required by law
- Service providers assisting with website operations
We never sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures including SSL encryption for financial transactions and regular security audits of our systems.
6. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal data
- Opt-out of marketing communications
- Request data portability
To exercise these rights, please contact us at [email protected].
7. Cookies
Our site uses cookies to:
- Remember items in your shopping cart
- Analyze website traffic
- Personalize content
You can manage cookie preferences through your browser settings.
8. Policy Updates
We may update this policy periodically. The latest version will always be posted on our website with the effective date.
9. Contact Us
For privacy-related inquiries, please contact:
Pen Polyglot Privacy Officer[email protected]
Effective Date: January 1, 2023