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Privacy policy

1. Introduction

Pen Polyglot ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.penpolyglot.com .

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, shipping address, phone number, payment details.
  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages viewed, time spent on site, referral URLs.

3. How We Use Your Information

We use collected information to:

  • Process and fulfill your orders for pencils, markers, erasable pens, and gel pens
  • Provide customer support
  • Improve our website and product offerings
  • Send promotional communications (with your consent)
  • Comply with legal obligations

4. Data Sharing

We may share information with:

  • Payment processors to complete transactions
  • Shipping carriers to deliver products
  • Legal authorities when required by law
  • Service providers assisting with website operations

We never sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including SSL encryption for financial transactions and regular security audits of our systems.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data
  • Opt-out of marketing communications
  • Request data portability

To exercise these rights, please contact us at [email protected].

7. Cookies

Our site uses cookies to:

  • Remember items in your shopping cart
  • Analyze website traffic
  • Personalize content

You can manage cookie preferences through your browser settings.

8. Policy Updates

We may update this policy periodically. The latest version will always be posted on our website with the effective date.

9. Contact Us

For privacy-related inquiries, please contact:

Pen Polyglot Privacy Officer
[email protected]
Effective Date: January 1, 2023