Refund Policy

At Pen Polyglot, we strive to provide the best shopping experience for our customers. If you are not entirely satisfied with your purchase, we're here to help.

Returns & Refunds Eligibility

• You have 30 days from the date of purchase to request a refund.
• The product must be unused, in its original packaging, and in the same condition as you received it.
• Proof of purchase (order number or receipt) is required.

Non-Refundable Items

• Gift cards
• Items marked as "final sale" or "non-refundable"

How to Request a Refund

1. Contact our customer service team at [email protected] with your order details.
2. Once approved, return the item to the address provided by our team.
3. After we receive and inspect the item, we will process your refund.

Refund Processing

• Refunds will be issued to the original payment method.
• Shipping costs are non-refundable unless the return is due to our error.
• Processing may take 5-10 business days after we receive your item.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at [email protected]. We will provide a replacement or full refund, including return shipping costs.

Contact Us

For any questions regarding our refund policy, please contact our customer service team.

Email: [email protected]