Shipping policy
Shipping Policy
Shipping Methods
At Pen Polyglot, we offer the following shipping options:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
- International Shipping: Delivery times vary by destination
Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates
Shipping costs are calculated at checkout based on:
- Destination
- Package weight
- Selected shipping method
Free shipping may be available for orders over a certain amount.
Order Tracking
Once your order is shipped, you will receive an email with tracking information. You can track your package using the provided tracking number.
Delays
While we make every effort to ensure timely delivery, we are not responsible for delays caused by:
- Customs clearance procedures
- Weather conditions
- Carrier delays
- Other unforeseen circumstances
International Shipping
International customers are responsible for:
- Any applicable customs duties
- Taxes and import fees
These charges are not included in the product or shipping costs.
Contact Us
For any shipping-related questions, please contact our customer service at [email protected].